The IT department at the City of Carlsbad was a maze of cubicles making it difficult for our customers to find an IT support person and impossible for IT and the business to collaborate. Cubes were cramped with little space to work. The entire area looked dismal. One might think that any change would be an improvement, but the IT team were not thrilled about changing their personal space. Then in walked San Diego office design – in particular Joanna Wheeler and Tamara Romeo. What a professional group, who did a very thorough requirements gathering, speaking to each individual on the team, measuring spaces, checking out every detail. They came with not only several different placement alternatives to redo the space, but many color-coordinated swatches of chair, panel, wood and paint selections and many different choices of office furniture that would meet our requirements.
My own endeavor on this was to shop a couple of furniture places, pick out some furniture I thought would work and just go buy it. What I had initially picked would have been a disaster. The requirements that Joanna so carefully gathered showed very clearly that if we were going to have a success with this new collaborative office space, we needed to meet individual needs and preferences. Joanna then took us on tour to several different finished offices in the area that held different manufacturer’s furniture laid out in many different fashions and colors so that we could see how these designs played out in the workplace. This was brilliant. The really cool thing about SD Office Design is that they aren’t tied to any specific manufacturer so we had the opportunity to look at many. In the past, we had worked with a single reseller of one manufacturer who simply drew a design and gave us pricing. There was no focus on the customer experience!
Joanna spent many hours with us going through design choices, changes and rearrangements in a very organized and amazing fashion. She obviously loves her work and is incredibly skilled, very knowledgeable and a joy to work with. The space SD Office Design designed and implemented for us is very collaborative, fits our requirements to the most specific details and is totally color-coordinated. Joanna took care of every detail of the implementation from the breakdown of the furniture to managing several different vendor deliveries and furniture set up. She also found us the best pricing on custom media tables that beat any manufacturer’s price and also made suggestions for artwork for our newly painted walls. Folks that visit here, other areas of the business and our executives are very impressed with the space. Enough so that they are making plans to do similar designs in their spaces.
SD Office Design made this all happen for us. There is no way that we would have had the knowledge, expertise and patience to coordinate, plan and implement all of this ourselves. SD Office Design created a design within our price point and delivered 10+ times what a single reseller offered at the same price! I am so happy with the result and highly recommend this team to design your working space. The great result makes all the difference to the staff that have to use it every day and the collaborative nature of this layout that they created for us has boosted productivity and encouraged the staff to work more closely with one another. The difference in productivity is quite noticeable and our business partners can now join us as we collaborate on projects.
I can’t thank you enough, Tamara and Joanna, for all of your thoughtful, creative work and ultimate patience in pulling this together for us!!!